Terms of Use
Version 2026-10 · Last updated: October 2026. These terms govern access to and use of the Gisel platform by our professional customers and their authorised users.
1Publisher and definitions
The Gisel platform is published by GISEL SOFTWARE, a SARL (French limited liability company) with share capital of €1,000, registered with the Nanterre Trade and Companies Register (RCS) under no. 108 718 362, registered office: 7 rue du Fossé de l'Aumône, 92600 Asnières-sur-Seine, France. Contact: contact@gisel.io. “Customer”: a professional legal entity that has subscribed to a plan; “User”: a person authorised by the Customer; “Content”: CVs, tenders, templates, logos, documents and data submitted; “Services”: features available depending on the plan subscribed.
2Purpose, scope and order of precedence
These Terms of Use govern access to and use of the platform by the Customer and its Users. Commercial terms are set out in the Terms of Sale (CGV), the order form and any special conditions. Processing of personal data on behalf of the Customer is further governed by the data processing agreement (DPA). In the event of conflict, the DPA prevails for data protection obligations, followed by the special conditions, the Terms of Sale and finally these Terms of Use, unless expressly stated otherwise.
3Access, accounts and permissions
Access is reserved for professionals and authorised Users. The Customer manages invitations, access rights and account deactivation. Each User uses their own credentials, keeps them confidential and reports any suspected compromise without delay. Account sharing is prohibited. Gisel may impose proportionate security measures, including strengthened authentication where available.
4Features and service limits
Depending on the plan subscribed, Gisel allows the creation of CV templates, the import and transformation of CVs, anonymisation, document generation, indexing in the CV Library (CVthèque) and AI matching. Quotas, accepted formats, options and usage limits are those set out in the Terms of Sale, the order form or the interface. A preview does not necessarily entitle the Customer to export before the corresponding rights are activated.
5Document import and Customer rights
The Customer warrants that it holds the rights, authorisations and legal bases necessary to import and process the Content, in particular candidates' CVs, confidential documents of its clients and logos. It shall comply with confidentiality obligations, contractual restrictions in tenders and the obligation to inform data subjects. It shall not import data that is manifestly excessive or prohibited by law.
6Prohibited uses
It is prohibited to use Gisel for unlawful purposes, to infringe third-party rights, to circumvent quotas or security measures, to look for vulnerabilities without authorisation, to mass-extract data from other accounts, to introduce malicious code or to reverse engineer outside legal exceptions. The Customer shall ensure that its Users comply with these rules.
7Results, anonymisation and artificial intelligence
Automatically generated results may contain errors, omissions, biases or insufficiently anonymised information. Before any disclosure to a third party, the Customer must check the CVs produced, the accuracy of the skills, residual personal data and the tender requirements. AI matching is an analytical aid and must not be used as the sole basis for a decision with significant effects on a person.
8Confidentiality and no commercial exploitation
Gisel Software processes the Content entrusted by the Customer solely to provide the Services and perform its contractual obligations, in accordance with applicable instructions. Gisel Software undertakes not to sell, rent, disclose to recruitment agencies or use for its own sourcing the Customer's CVs, contact details and profiles; it also undertakes not to contact candidates on the basis of such Content on its own behalf. Human access necessary for support or security must be limited, authorised and logged in line with the measures actually deployed.
9Personal data and GDPR
For CVs and documents processed on behalf of the Customer, the Customer acts in principle as controller and Gisel Software as processor. Detailed obligations are set out in the DPA to be concluded between the parties. Gisel Software may act as a separate controller for account management, its own prospecting and billing data; these processing activities are described in its privacy policy. Gisel Software may use sub-processors, in particular artificial intelligence and hosting providers, under the conditions set out in the DPA.
10Retention, CV Library and deletion
Retention periods for temporary documents, exports, logs, backups and CV Library items must be set in the DPA and operational documentation. Outside the CV Library, Gisel aims to keep data only as long as needed to carry out the processing and make its result available, for a maximum of thirty (30) days. Activating the CV Library constitutes a retention instruction from the Customer, without relieving the Customer of defining its own legal retention periods. Deletion of the workspace and reversibility follow the Terms of Sale and the DPA.
11Security and incidents
Gisel Software implements technical and organisational measures appropriate to the risks, described in the DPA or the contractual security documentation: access control, encryption according to the actual configuration, relevant logging, backups and incident management. The Customer must secure its workstations and accounts. Any suspected incident must be reported to contact@gisel.io. Data breach notification deadlines are specified in the DPA.
12Intellectual property and licence
The platform, its code, graphic elements and brand remain the property of Gisel Software or its licensors. For the duration of its subscription, the Customer receives a personal, non-exclusive, non-transferable right to use the Services in the course of its professional activities. The Customer retains its rights over its Content, subject to the rights of data subjects and third parties. Rights to use exported templates and CVs are governed by the Terms of Sale and the order form.
13Availability, maintenance and support
Gisel Software endeavours to ensure reasonable availability of the service. Interruptions may result from maintenance, incidents or circumstances beyond its control. Any service-level commitments, support channels and hours are those expressly provided for in the contract. No guaranteed availability rate is implied by these Terms of Use.
14Suspension and closure of access
In the event of a serious security risk, manifestly unlawful use or substantial breach of these Terms of Use, Gisel Software may suspend the access concerned in a proportionate manner, with prior notice where reasonably possible. Suspension does not release the parties from applicable confidentiality, data protection and return obligations. Commercial termination is governed by the Terms of Sale.
15Liability
The Customer is responsible for its instructions, the lawfulness of the Content, the management of its Users and the verification of results before use. Gisel Software is liable for its own breaches in accordance with the applicable contractual provisions and mandatory rules. Any limitations and liability caps are set out in the Terms of Sale; they cannot exclude liabilities that cannot lawfully be limited.
16Changes to the Terms
These Terms of Use may change to reflect legal, technical or functional changes. Material changes are communicated on a durable medium within a reasonable period before they take effect, except in cases of legal or security urgency. Conditions for objecting or terminating are governed by the Terms of Sale and applicable regulations.
17Governing law and disputes
These Terms of Use are governed by French law. The parties will seek an amicable resolution for thirty days after written notice of a dispute. Subject to mandatory jurisdiction rules, disputes between merchants are submitted to the competent courts of Nanterre, in accordance with the Terms of Sale.
18Acceptance and evidence
The User acknowledges having read these Terms of Use when creating their account or at first login, by means of an unticked acceptance checkbox, with the version, date and evidence of acceptance being kept. The Customer undertakes to communicate these Terms of Use to its Users. The signature of the Customer's representative may supplement this acceptance but does not replace individual acceptance where required.
A question about our terms of use?
Contact our team at contact@gisel.io
